Signing a Commercial Cleaning Contract? Read This First.
Ready to sign on the dotted line with a commercial cleaning company? Not so fast, my friend. Make sure you've taken these steps to ensure that you're hiring a reputable service at a reasonable rate.
1. Do Your Homework
Do some background research on any company you're thinking of hiring. Is the company certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC)? Does it have a good rating with the Better Business Bureau? Also, ask for proof that the company is properly bonded and insured.
2. Conduct an Interview
Spend a good amount of time talking to the company - enough that you feel comfortable with their cleaning methods and customer service. Ask plenty of questions. Will the same staff members be cleaning your office each time? Can they be expected to show up at the same time every day or week? How will you reach the company if there's a problem with the service?
3. Ask for References
Talk to current or former clients to find out if they're happy with the service. If a cleaning service refuses to provide references, move on. In most cases, that means the company has something to hide.
4. Get a Quote
If you haven't shopped around, take a little extra time to do so before signing a contract. You'll never know if you're getting the best price unless you compare rates from several companies. Make sure you get each quote in writing. And be wary of any company that offers a quote over the phone. In order to get an accurate quote, the company should want to come out and inspect your facility.
Negotiating a fair price should be the last step before you sign. You don't have to accept the first price you're quoted. If the company seems great but the price is a little high, ask for a lower rate. Use the information you've collected from other quotes as a bargaining tool. Most companies will be willing to work with you on price because they want your business.
Author: Ashley Smith
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